Volunteer Information

Our volunteer season runs from March 4, 2025 - March 2, 2026. All service hours must be claimed prior to January 19, 2026 and completed prior to March 2, 2026. Please click "Volunteer Sign Up" below to claim hours.

To check the status of your skater's Volunteer hours go to your Volunteer tab under your account. Click Account - Sign in - Click Volunteer and see your status.

*If you have more than one skater listed, only one skater will have the amount of hours required for the family.

Thank you for your continuous support in ensuring our rink is clean and concessions are available for our players, their families and guests visiting our rink. Fulfilling these essential tasks helps to keep registration costs down and our non-profit organization functioning year-after year.

If you are complete with your service hours requirements, please know that any additional help you provide still can be used and much appreciated!

General Information:

Cancellations:

• over 36 hours - no credit provided
• 0-36 hours - 1 credit hour per shift scheduled
• under 24 hours - ONLY due to snow or school cancellation - full credit provided
• Golden Sands weather cancellations - under 36 hours - 1 credit provided

Unqualified Hours:

• You must sign in at the time of your shift or credit will not be provided for those hours worked
• Teens (13-18 years old) may only claim shifts classified for teenagers. It will state "-teen" in the shift description.
• No credit will be provided for any teen who works a shift that does not state "-teen" in the shift description. No exceptions.
• SPAYHA members must be 13+ and trained by Jen Melville or Kelli Pavelski to receive credit for the shifts.
• The system allows a 7 day cancellation period.

*Any SPAYHA member that claims a Volunteer shift and fails to meet their obligation of the Volunteer shift will be billed $50/hour claimed (*See fee schedule above). All no show payments must be paid within 7 days or your skater is ineligible until the fee is paid. Your obligation is to the concession stand, checking up on the score of a game is okay, watching a game is not.

The following Home Team duties do not count towards Volunteer Hours:

• Game Sheets
• Clock
• Penalty Box
• Concessions (if not filled)
• Bonus Games
• Rink Cleaning Week
• Home tournaments, including state

Each team U10 and above will receive Volunteer hours posted for 14 home games. Any games past those 14 (referred to as a bonus game), or games in which there are open Volunteer shifts, it is the requirement of that team to open and staff concession for before, after and during the game.

**Teams who choose to not open concessions when there are open shifts, or for any bonus games awarded, will not be eligible for any future bonus games for the remainder of the season. If bonus games are scheduled, they will be cancelled.

*Families that fail to comply with service hours, no show fees and uncompleted service hour fees will result in the skater(s) ineligible to skate for remaining practices, games or tournaments, including playdowns and state beginning January 20, 2026 until the service hour requirements are satisfied. All no show fees are due within 7 dates of being invoiced. If at anytime after January 20, 2026 you fall below the required service hours, your skater will be immediately ineligible to skate.

For any questions please reach out to Heather McKnight and Caitlin Lutz.